Frequently Asked Questions
These are the questions students ask the most.
15 articles
- (EN)🤔Can I resubmit a piece of work?
- (EN)🤔Can I ask Mathew to create exercises for me to practise?
- (EN)🤔Where do I find the content the teacher has uploaded to the subject?
- (EN)🤔 I registered as a customer but haven't received the verification email. What can I do?
- (EN)🤔I bought a physical book — can I access the digital book?
- (EN)🤔What is the difference between Registration and Login?
- (EN)🤔Can the book be downloaded as a PDF?
- (EN)🤔I have more than one code. Where do I enter it?
- (EN)🤔How can I see the email I'm subscribed with?
- (EN)🤔I requested a password change but I'm not receiving the email.
- (EN)🤔How does Mathew know whether I'm a teacher or a student?
- (EN)🤔I registered with the wrong role. I'm a student but selected teacher. What do I do?
- (EN)🤔How long can I use a digital book licence?
- (EN)🤔I'm a student and received an invitation to create a Mathew account. What do I need to do?
- (EN)👨🎓I'm a student and want to enter a Macmillan book code. How do I do it?