If you have any question or query about using Mathew, getting in touch with our team is very easy.
In the top right corner of the platform you'll find the “Help” button. When you click it, you can access a chat to communicate with us and receive support.
Through this channel, you can send your questions about how the platform works, technical problems, questions about content or any other query related to Mathew. Our support team is ready to respond quickly and clearly, making sure you can keep using the tool without trouble.
In addition, if you prefer, from the same help button you can also find the Help Manual with guidance resources, tutorials and answers to frequently asked questions that can resolve your questions instantly, without having to wait.
This way, both families and teachers always have a direct, secure channel to receive assistance, ensuring the Mathew experience is smooth, simple and satisfying.