If you have requested a password change and haven't received the corresponding email, we recommend following these steps before trying again:
First, make sure you are checking the same email address you used to register on the platform. If you have several email accounts, check that you are looking at the right one.
Next, check your spam, junk mail or promotions folders, since in some cases the verification message may have been automatically filtered into these sections.
Wait a few minutes, as in some cases the process may take a while to complete.
If the email still doesn't appear after these checks, request the password change again.